vi66's Privacy Policy — Your Data, Our Responsibility

1.1 Information You Provide Directly

When you open an account or use our services on vi66, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment-related information — bKash, Nagad, or Rocket account details
• Any other information you provide yourself

1.2 Automatically Collected Information

Some information may be collected automatically while you use our platform, such as:

• IP address and device type
• Browser information and operating system
• Session duration and page visit patterns
• Data collected through cookies and similar technologies
• Transaction history and gaming activity

1.3 Information Received from Third Parties

In some cases we may receive information through third parties, such as identity verification services or payment processors. However, vi66 never collects unnecessary information.

vi66 uses collected information only for the following legitimate purposes:

2.1 Service Delivery and Operations

• Creating, managing, and securing your account
• Processing deposit and withdrawal transactions (bKash, Nagad, Rocket)
• Managing bonuses and promotions
• Maintaining gaming activity and history

2.2 Security and Compliance

• Preventing fraud and money laundering
• Ensuring age verification (21+)
• Completing identity verification
• Enforcing responsible gaming policies

2.3 Communication and Support

• Providing customer service — 24/7 live chat and email
• Sending important account-related notifications
• Resolving technical issues

2.4 Platform Improvement

• Reviewing and improving the user experience
• Detecting and resolving technical errors
• Planning new features and services

3.1 Encryption and Technical Security

vi66 uses industry-standard SSL encryption technology to protect your information. Data remains encrypted both during transfer and during storage, keeping it protected from unauthorized access.

3.2 Access Controls

Only authorized personnel can view your information, and only where necessary to provide services. All staff are bound by strict confidentiality agreements.

3.3 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. After account closure, certain information may be securely retained to meet legal obligations.

vi66 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Only the necessary information is shared with trusted third-party partners for payment processing (bKash, Nagad, Rocket) and identity verification. These partners are bound by strict confidentiality agreements.

4.2 Legal Obligations

Information may need to be disclosed under court orders, lawful requests from government authorities, or applicable law. In such cases, we will make every effort to notify you where possible.

4.3 Fraud Prevention

Information may be disclosed when needed to prevent or investigate fraud, money laundering, or other illegal activities. This is essential to protect the interests of all vi66 users.

The vi66 website uses cookies and similar technologies. Cookies are small text files stored on your device that help us improve our services.

5.1 Use of Cookies

• Essential Cookies: For login sessions and security — the platform cannot function without these.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand platform usage patterns and support improvement.

5.2 Cookie Controls

You can control cookies by changing your browser settings. However, disabling certain essential cookies may limit some functionality of the platform.

vi66 respects your right to data protection. You have the following rights:

6.1 Right to Access and Review

You may request a copy of the information we hold about you at any time. We will respond to your request within a reasonable time.

6.2 Right to Correction

If your information is incomplete or incorrect, you can correct it through your account settings or with the help of our support team.

6.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

6.4 Right to Restrict Processing

You may request to restrict the processing of your information in certain circumstances. Send this request in writing to our support email.

6.5 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or notifications at any time. Important account-related notifications will continue.

vi66 is a responsible gaming platform. This service is intended only for those aged 21 and above. We do not knowingly collect any information from minors.

If we become aware that information has been collected from a minor, it will be deleted immediately and the associated account will be closed.

Your financial information is highly sensitive to us. For transactions made through bKash, Nagad, and Rocket:

• All payment information is protected with advanced encryption
• Full account numbers are never stored directly on our servers
• Security verification is performed for every transaction
• Suspicious transactions are automatically flagged for review

The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000. Records of all transactions are securely retained.

vi66 may update this privacy policy from time to time. For significant changes, we will:

• Publish a notice on the website
• Notify you at your registered email address
• Update the "Last Updated" date at the top of the page

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.

The vi66 platform may contain links to external websites. This policy applies only to vi66's own services. We are not responsible for the privacy practices of third-party websites. We recommend reading their own privacy policies before visiting external sites.

vi66 may store or process data on servers located outside Bangladesh. In such cases, we ensure that data is always covered by adequate protection. Applicable legal safeguards are provided for international data transfers.

For any questions, concerns, or complaints regarding privacy, contact the vi66 support team:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

We will make every effort to resolve your request as quickly and carefully as possible.